Privacy Policy

Last updated: September 18, 2025 Bales.ai (“we”, “our”, or “us”) operates the Bales.ai application and services. This Privacy Policy explains how we collect, use, and protect your information when you use our services.

1. Information We Collect

• Account Data: Name, email address, phone number, and other information you provide during registration.
• Third-Party Authentication Data: If you log in using Facebook or other services, we may access basic profile information (e.g., name, email, profile picture, Facebook User ID) according to the permissions you grant.
• Activity Data: Application usage, logs, preferences, and interactions with our services.
• Technical Data: IP address, device type, operating system, and browser.

2. How We Use Your Data

• Provide and improve our services.
• Enable authentication and social login features.
• Send notifications related to your account or services.
• Provide customer support.
• Comply with applicable laws and regulations.

3. How We Share Data

We do not sell your personal data. We only share data with:

• Service providers that help us operate our application (e.g., hosting, analytics, payment processing).
• Legal authorities if required by law.

4. Data Security

We implement technical and organizational measures to protect your data. However, no method of transmission over the Internet is 100% secure, and we cannot guarantee absolute security.

5. Your Rights

• Access and update your personal data.
• Request deletion of your data (“right to be forgotten”).
• Withdraw consent for processing.
• File a complaint with your local data protection authority.

For data-related requests, please contact us at [email protected].

6. Data Deletion

If you wish to delete your account or personal data, please send an email to [email protected] with the subject Data Deletion Request. Your request will be processed within 7 business days.

7. Changes to this Privacy Policy

We may update this Privacy Policy from time to time. Any changes will be posted on this page with the updated date.

8. Contact Us

If you have any questions about this Privacy Policy, please contact us:

• Email: [email protected]
• Website: https://bales.ai